TAD Communications Unified Communications

The ADTRAN NetVanta Unified Communications (UC) software solutions enable businesses with Microsoft Windows platforms to drive workforce productivity and improve organizational responsiveness.

ADTRAN's unified communications solutions provide:

Windows-based VoIP telephony and legacy PBX integration.
Simple, centralized administration using Microsoft Active Directory.
Calls, messages and notifications when and where employees need them.
Back-office integration tools that link it all together.
Cut costs and complexity. Respond faster. Automate and streamline.

ADTRAN's award-winning NetVanta UC Server integrates business communications, business processes and corporate data, while providing unprecedented simplicity and value to businesses that want to make a smooth transition from simple telephony to a feature-rich unified communications solution, while leveraging their investment in their PBX and Microsoft business systems. The NetVanta UC Server software provides UC, VoIP, and communications-enabled business process (CEBP) solutions.

Healthcare
Watch the video below to learn how Unified Communications can help in healthcare

For a brochure click here
How can can Centralized Communications help you?

Education
Watch the video below to learn how Unified Communications can help in education

For a brochure click here
How can can Centralized Communications help you?

Education – Centralizing Communication Services

Problem Summary

Solution

Benefits

Problem Summary

School boards/districts are often faced with a large technology disparity between their data network and their communications equipment

Wide area networks set up with dark fiber

Individual legacy PBXs and voicemail systems at each school

Challenge: harmonize school communications, add advanced/ modern services, preserve original equipment, and reduce residual costs

Solution: Centralized Services

Remove individual voicemail systems at each school and replace with a centralized solution

A single Unified Communications Server provides voicemail for all schools

Centralized administration through Active Directory

Provide unified messaging functionality for teachers and administration

Teachers and administration able to visually manage voice and fax messages

Mobile voicemail services for substitute teachers and temporary staff

DID fax numbers at central office delivers faxes to general school mailbox (or individual e-mail inboxes)

Education – Tracking Absences and Notifications

Problem Summary

Solution

Benefits

Problem Summary

Attendance is a daily responsibility for every Kindergarten to Grade 12 school

Taking calls from parents/guardians, roll call in class room, notification for absent students

Problem: extremely labor-intensive and prone to error
Consequence: increased cost, liability

Solution: Tracking Absences

Automate inbound call handling from parents/guardians who are reporting their child as absent
Present real-time student absentee lists to teachers in the classroom and allow updates
Automate outbound calls to parents/guardians that did not previously report absences to the school

1.
Parent calls the school’s absence hotline to report
their child as absentIdentified by caller ID PIN required for security

2.
NetVanta UC updates attendance database for corresponding child

3.
Using PC or IP Phone, teacher takes roll call and updates attendance database

4.
Update causes NetVanta
UC Server to start calling parents whose children are marked as absent by the teacher

5.
“Your child Andy was reported as absent from
his 9am class.
Press 1 to speak to a school representative."

Watch the video below to learn how Unified Communications can help in Real Estate

Real Estate – Centralizing Communication Services

Problem Summary

Solution

Benefits

Problem Summary

Real Estate is an extremely dynamic industry

Agents are highly mobile and use multiple communication devices
High customer service expectations
Saturated market

Challenge: lower administrative costs while remaining responsive and increasing revenues

Solution: Real Estate

Provide potential customers with 24/7 self-service access to listing information over the telephone
Immediately notify responsible agent when listing is being browsed
Eliminate redundant devices

For a brochure click here
How can can Centralized Communications help you?

1.
Interested buyer calls hotline and enters
house identifier on sign

2.
NetVanta UC Server polls
database for house listing and plays audio

3.
While potential buyer listens to house
information, NetVanta UC Server notifies agent with caller
information and listing details by e-mail

4.
Interested buyer requests
listing to be faxed to a number of their choice